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Privacy Notice

 

(Updated: 10-Nov-2011)

By visiting the Alazizonline.com website or any other websites operated by Alazizonline.com or its affiliates (collectively, the "Site"), customer agree to accept the practices described in this Privacy Notice. If customer do not agree to the terms of this Privacy Notice, please do not use the Site.

Alazizonline.com has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence our customers demonstrate when they visit the Site and provide us with information. We treat customer information with the same honesty and sensitivity that we have displayed throughout our company's history.

 

Personal Information Collected By Alazizonline.com

Alazizonline.com uses information that we collect from our visitors and customers to personalize and improve customer visit and shopping experience at the Site. We gather the following types of information:

Customer Provided Information: 
We Collect Personal Information that is provided by Site users. "Personal Information" includes customer name, address, telephone number, credit or debit card information, e-mail address, date of birth, IP address and in some cases National Identity Card number. Personal Information is collected when customer establish an account with us, place an order on the Site, participate in a contest, sweepstakes or on-line survey, or when customer communicate with any of our departments such as customer service, sales or technical services through the Site, telephone, mail or fax. In some instances, we may obtain other people’s names and email addresses that customer may choose to provide as part of our "email a friend" feature.

Cookies: 
Through the use of cookies, we may also collect and analyze the IP address used to connect customer computer to the Internet; computer and connection information such as customer browser type and version; operating system and platform; purchase history; confirmation when customer open e-mail that we send customer; and the URLs which lead customer to and around the Site including the date and time. Customer can generally set customer browser to reject cookies or to notify customer when customer are sent a cookie. Software is also available from third parties which will allow customer to visit the Site without providing this information. Customer are welcome to use the Site if customer use such software but we will not be able to offer customer our personalized services and we will be unable to accept any online orders from customer.

Orders: 
If customer place an order through the Site, customer will be required to provide contact, billing, and payment information.

Email Newsletter Subscriptions: 
Upon placing an order through the Site, customer will automatically begin receiving both the Alazizonline.com email newsletter, based on the Personal Information customer have provided, unless customer opt-out of receiving such communications. If customer request an email newsletter subscription, we will send customer an email confirming customer request. This confirmation process allows customer to unsubscribe if customer change customer mind and decide not to join the list. Furthermore, the confirmation email will alert customer if someone else has entered customer email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to customer, our servers may receive a confirmation when customer open an email message from Alazizonline.com.

Discounts and Promotional Offers: 
From time to time, we may run discounts and promotional offers. If customer opts to take one of these discount or promotional offers, we issue coupons against theses promotional offers. Customer have to use these coupons (or coupon numbers for say) to avail that offer. Any forged or misrepresentation of coupon numbers and its value will void that order. In this case we reserve the right to take any legal action against this illegal act. Further every coupon comes with a validity time and date stamp. Any coupon which has passed the validity period (expired) cannot be used against any offer. In this case coupon value will not be refunded back, neither it can be replaced with any other transaction.  

Use of Information Collected By Us

We use this information in an effort to improve customer experience on the Site, to provide services to customer and to communicate with customer about information that customer request. We may also use this information to help us target specific offers to customer, to help us develop and improve our Site, and to tailor our Site to customer interests.  

Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose customer Personal Information to unrelated third parties without customer consent, except as stated in this Privacy Notice.

Service Providers: 
We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These third parties ("Service Providers") will only have access to the information needed to perform these limited functions on our behalf and are required to provide customer Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using customer Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so in accordance with this Privacy Notice.

Credit Card Companies: 
If customer place an order through the Site, the Personal Information customer provide is transmitted to customer credit card company to verify and authorize customer purchase. At certain times we may offer financing options with or without third party participation. If customer use a financing option, information provided by customer (such as customer address, birth date, CNIC number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing.

Third Party Marketing Partners:
From time to time we might establish a business relationship with other third parties whom we believe are trustworthy. In such cases we might license, exchange, share and/or cross-reference information, including customer name and postal mailing address that will enable such third parties to contact customer regarding products and services that may be of interest to customer. We will never share any telephone number(s), e-mail addresses, or credit card information which customer have given us with any such third party partner(s).

Related Companies: 
We may share customer postal and e-mail address, telephone number(s), customer preferences, and purchase history with other subsidiaries of our parent company. We will never share any credit card information which customer have given to us with any of these related companies.

Aggregate Information: 
We provide aggregate information to some of our business partners. This information is used in a collective manner and does not identify customer individually in any way. We collect and share aggregate information in order to know more about the general profile of our customers so that we can improve customer shopping experience.

Shippers: 
If customer make a purchase through the Site, customer name, telephone number and shipping information must be provided to third party shippers such as TCS, DHL or UPS to deliver customer purchase. There also may be instances in which we drop-ship orders directly to customer from one of our manufacturers or suppliers. These drop-shippers are only given customer name, postal address, and telephone number for the sole purpose of fulfilling customer order.

Links to Third Party Site: 
The Site contains certain links to third party websites, such as our vendors. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that customer check the privacy notice of each website customer visit. Links to third party websites are provided solely for customer convenience and any submission of data to such websites shall be at customer sole risk.

Law Enforcement and Protection of Users: 
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose customer information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. Customer should be aware that, following disclosure to any third party, customer Personal Information may be accessible by others to the extent permitted or required by applicable law.  

Affiliate Programs

We maintain relationships with third party affiliate websites. Although we do not and cannot control the activities of the third parties that operate such websites, we will cease doing business with any affiliate that engages in abusive practices, including, for example, spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact our Affiliate Manager via email at affiliates@alazizonline.com.  

Children and Privacy

The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If customer are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. Alazizonline.com does not sell products to persons under the age of 18. If customer are under the age of 18, customer are required seek the consent of customer parent or guardian to purchase products from the Site.  

Security

We employ encryption technology in all areas of the Site which require customer to provide customer personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as customer name, address and credit card number.

Customer should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure customer have the latest security features on customer browser, customer may want to download the most recent version of customer favorite browser, which should have full SSL support.  

Corrections/Information Removal/Opt-Out

If customer name, e-mail or postal address, telephone number or other Personal Information changes, customer may update, correct or omit the relevant information by contacting us at privacy@alazizonline.com. In addition, if customer no longer wish to receive communications from us customer may opt-out by emailing us at privacy@alazizonline.com or clicking on the unsubscribe link within any marketing e-mail customer receive from us.  

Contact Information

If customer have any questions or concerns about this Privacy Notice, please e-mail us at privacy@alazizonline.com  

Business Transfer

Alazizonline.com is a wholly owned subsidiary of Alaziz Group (www.alaziz-group.com). However, in the event that Alazizonline.com is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Alazizonline.com may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Site.  

Limitations On Liability

IN NO EVENT WILL ALAZIZONLINE.COM OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF CUSTOMER ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF ALAZIZONLINE.COM OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

 

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