Shipping - Laptop Parts, Smartphones and Tabs in Pakistan. Buy from AlazizOnline
CALL US : 03-042-ALAZIZ(252949) - 10am Till 8pm Mon-Sat   

Payments & Shipping Policy

 

(Updated On: 12th Jan 2015)

Product Stock & Price Information

Stock and price information on our website is updated daily bases from our inventory and order processing system. All prices listed on our website are GST-inclusive. BY ORDER products are not kept in stock. We recommend contacting us prior to placing an order if you are placing an order for a product that has a low quantity in stock or the quantity you require is more than 5 item.  

Order Placement & Acceptance

All order must be placed with us, must be placed via the Alazizonline.com website. All orders placed through our website are subject to our acceptance and we reserve the right to decline any order prior to issuing an invoice. Any product listing on the Alazizonline.com website is not an offer to sell, and no order shall bind the company unless accepted by it. Unless otherwise agreed in writing, all orders are subject to acceptance by Alazizonline.com. A full refund will be issued for any declined orders where a payment for the order has been made by the customer.  

Order Payment

Payment for the full amount of the order must be received before the order will be processed by us. Payment for the order can be made by any of the following methods:

  • Standard Chartered Back – Online Bank Transfer
  • EasyPaisa, Omni Account – Online Transfer
  • Cash On Delivery - For Total Order amount 10,000Rs or less

Order Fulfilment & Shipping

  • We use TCS, Leopard, Pakistan Post and BlueEx as our official courier partner for shipping throughout Pakistan. But shipments are not bound to these courier services only. At times we may use other service providers as well. 
  • Unless the Free Shipping Promotion is active, shipping charges apply to all orders.
  • Depending on the location of delivery, shipping time generally varies from 2 to 7 working days (Monday to Friday only, while Saturday and Sunday are considered non-working days).
  • Shipping Costs are calculated based on the weight and volume of the goods, number of shipments and the delivery location and is determined at the time of order placement.
  • We may be able to consolidate shipping for orders with multiple items. We will only do so if the shipping address and purchase date is same for multiple orders.
  • We only ship to physical addresses, where a person is available to sign for delivery. (To avoid delays and possible second delivery charges, we strongly recommend that you provide an attended business address (such as a work address), where someone you trust will be available to receive and sign for the delivery during normal business hours.).
  • Shipping and dispatch times on our website are indicative only.
  • Orders for in-stock products are processed within 2 business day of receipt of payment.
  • Orders for in-stock products where the quantity ordered is larger than the quantity available may be shipped in a single or multiple shipments depending on the outstanding quantity. Please let us know your preference the Order Comments at the time of placing the order.
  • Orders for out of stock products will be shipped once the product is received into stock. You should check your orders status history on our website for any changes.
  • Orders for products marked as BY ORDER will be shipped once the product is ordered and received into stock. BY ORDER products will generally take approximately 2-6 weeks to arrive into stock. Please contact us for details.
  • Out-of-stock products will be placed on backorder.
  • Orders with multiple shipments will most likely result in shipments arriving at different times. Please check the number of shipments for your order during the checkout process.
  • You should check your orders status history on our website to stay up-to-date with your order progress.

Order Cancellation

You can cancel your order or part there of before you accept delivery. If we incur any fees or charges (e.g. courier fees, restocking fees, etc) these will be passed on to you and deducted from the refund. The refund will be issued once we have confirmed the delivery has been stocked and we have been advised of any fees that will be charged by third parties (This may take up to 2 weeks). 

Your order will be considered cancelled if we don't receive your payment (through Bank Transfer or EasyPaisa) within 3 calendar days from the date of order submission. 

Order Tracking

Orders can be tracked via the My Account page on our website. 

Where possible we will insert courier consignment note numbers Or the Tracking number over email as well.  

Loss and Damage

It is the customer's responsibility to ensure that the customer or their authorized representative inspects the delivery to ensure the delivery has been made in full (as per the accompanying Delivery Note) and has not sustained any transit damage.

  • When the customer or the authorized representative signs a Delivery Receipts they are confirming that the consignment has been delivered in full and is in good condition (i.e. no visible physical damage).
  • If a shipment arrives with a damaged carton or item, the delivery should be rejected and Delivery Receipt not signed or the Delivery Receipt must have the damage noted on it, any carton identifier available, signature, name and date as above.
  • No returns for goods without the above information on the Delivery Receipt will be accepted, as these items cannot be claimed against insurance.

Fraud Prevention

For certain orders (i.e. based on fraud risk as determined by our automated fraud risk assessment procedures), we will undertake additional steps to ensure the transaction is not fraudulent. These steps may include, but are not limited to:

  • Calling the customer and/or the owner of the order on a land line or mobile number
  • Validating the billing address specified on our website as matching the billing address provided on the phone call
  • Requesting the courier to verify and record the identity of the recipient on delivery

Additional Fees and Charges

If we incur extra delivery charges as a result of your action or inaction, these may be passed on to you at our discretion. An example of such charges are second delivery charges by couriers as a result of you or someone who can receive the goods not being in attendance at your nominated delivery address when you have specified that the address is attended during normal business hours. We may require that all charges are paid before re-delivery is re-attempted.  

Manufacturer Promotions

Manufacturer promotions are offered at the discretion of the manufacturer. This may include cash-back offers, free items, or any other promotion. These promotions are only valid on products that are obtained through our stores. Generally any products purchased from us will be valid for manufacturer cash-backs and other promotions being advertised in Pakistan, provided any other additional criteria are met.  

These promotions are in no way under the direct or indirect control of Alazizonline.com. Manufacturers will place set time frames in which these promotions are current and valid, and we have no ability to extend these times. We may still offer products for sale after the promotion has expired, and the promotion shall not be redeemable.  

Should any more information be required about any given promotion, we are happy to assist with queries where possible, however the manufacturer should be contacted as they will be better equipped to answer queries about their promotions.  

 

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0 items
"Best serives in the pakistan"
M Shameel Beg - islamabad(CAA PAKISTAN)


"Nice Staff And Good Support"
haseeb - Multan


"The laptop hinges fitted perfectly no issues...."
Aamir M. Khan - Karachi


"very good people and with best products with good result.i can trust on them.i also invite the people to purchase frol al aziz online with trust."
saif moon - chishtian


"I ordered two batteries which I got very next day and I am using without any trouble. Alaziz is offering very nice services"
Jawwad - Gujranwala


"I have purchased Dell Studio laptop panels from them. Very fast delivery and product quality was very good. Customer support was also excellent. Great experience."
Nasir Mehmood - Lahore


"Received my HP G6 Fan :) . Best Service as usual . You guys are really doing a great job . :)"
Moazzam Khalid - Sialkot


"I m satisfied with the services!"
Ayaz Anjum - Lahore


"Main ney Laptop battery buy ki, Alaziz ki bahut he quick service hay, buy kerney k 2sre den he muje matloba item mil gia, aur yeh bahut he nice hain. So thanks Alaziz."
Muhammad Ilyas - Jauharabad (Khushab)


"Excellent..."
Ghulam Mohammad - Ghotki, Sindh


"Product is received in good condition and working satisfactorily. However, Courior Service is very lazy to deliver the product. The item dispatched from Lahore on 8 Apr and reach at Rawalpindi on 9th April but delivered to me on 11 apr after complaining to the Company."
Farid Anjum - Rawalpindi


"I would strongly recommend alazizonline. They provides superior quality products such as laptop parts and batteries. Not only is the service commendable but also the prices and the after sale service is unprecedented. Thank you!"
Miss Laiba - DHA


"Excellent range of products, accessories and laptop parts. On-time delivery and very quick response on placement of orders. Nice experience shopping with Alazizonline"
Muhammad Ishtiaq - Hyderabad


"Received the order parts without bothering and fast delivery. Thanks"
Furqan - Swabi


"Your service and products are superab I am satisfied with your company THANKS ALAZIZ"
Muhammad Usman - Attock


"I buyed battery and charger and help from staff regarding delivery of product was great.I am satisfied with the product i recieved."
Muhammad Kashif - Bhakkar


"Excellent experience with Al-aziz Online, delivery has only taken only 02 days (from lahore to Lower Dir) and I was expecting to receive the order shipment averaging in 5 days."
Mohib ur rahman - Dir lower


"I got the product the very next day through courier in good condition - The follow up from the team after ordering online and getting it was nice and gentle."
Umair - Karachi


"Thanks Got my order in excellent condition"
Saud Shah - Hyderabad


"1. Excellent service. 2. Prompt delivery. 3. Excellent follow-through. 4. Safe and protective packaging. 5. Product in full working order."
Shahzad Hasan - Karachi


"Your service is very satisfactory.....infact extraordinary.. You take care of your customers...one thing I would like to mention that your prices are little bit more...."
Nouman Mehmood - Haripur


"Dell Inspiron N5010 9 Cell Battery."
hafiz kakar - Quetta


"Excellent service. Today received my dell inspiron mini keyboard within 24h"
Mazhar Hussain - Jalalpur Jattan, Gujrat


"Very quick service"
Nasir - Lahore


"great service guys keep it up"
Abdul Rehman - Gujranwala


"Nice Service."
RAFI - Jhang


"Got a Dell Inspiron keyboard from them, really amazed by their quick service & quality of the product. More importantly I got the keyboard at a very good price. In short, ill highly recommend them"
Aamer Khawaja - Karachi


"I ordered a cpanel for Dell Latitude E6400. The order was shipped promptly. I was happy to see that it was packed properly and arrived in good condition. I have installed it in my laptop and it is working fine."
Muhammad Saqib Ilyas - Mianwali


"Ordered battery for my Lenovo W500. Battery was delivered within 24 hours in a very good and secure packing. I charged the battery to full while keeping the laptop off. After switching on, I checked the battery properties and it showed 2 charge cycles which meant battery was new and fully compatible with the laptop. Excellent service. Very happy so far. Thank you ☺"
Faraz Jehangir - Lahore


"The shipment was as described however it was not delivered as promised. I had to go to bus station to pick it up which was also late."
Wajahat - D.I.Khan


"Product of any company speaks alot about its compay and dealer. i have bought dell battery and charger from Al aziz online and found these products in good condition and in good working. Charger is best one. may God encourage the dealer in introducing even better products in future."
Zahid Azam - Kamoke


"i am a happy customer of your company. why not add some mobile parts too, like batteries, we are facing problems in finding good quality Mobile phone batteries. you are in hafeez center, it is easy to get connect with good supplier of Mobile Parts and accessories. Thanks"
M Naveed -


"Thanks. it was a good experience. I hope to come back to you whenever there is need."
khurram.badar.alam - Islamabad


"I have received my parcel today and the desired product is in a good shape and the performance is good as well. I would like to mark excellent about the product and also for the alazizonline representatives."
Tabish Ur Rehman k Khattak - Islamabad


"Good service satisfied with the product!!! I will order next time as well"
Sardar Farrukh - islamabad


"-Great service quality -Decent quality products -Reasonable prices :)"
Moazzam khalid - Sialkot


"I buy laptop battery and got it very soon on the next day after booking order. AlAziz's are working well. Thanks AlAziz"
Muhammas Ilyas - Jauharabad


"This was my first experience with alazizonline and I'm very satisfied."
Hunaid Haroon - Karachi


"This was my first experience with alazizonline and I'm very satisfied.Thanx"
Usman Abbasi - Abbottabad(KPK)


"Very fast delivery time, Excellant customer service.Good quality Products.I would strongly recommend alazizonline."
ISHTIAQ AHMEX - KOTLI AZAD KASHMIR


"I am absolutely delighted with the service, got a wrong battery at the first time but Mr.Faisal coordinated very well and replaced my battery in no time. The best thing is availability on phone and response. I will Inshallah continue shopping from Al Aziz online in future. regards Farooq"
Syed Farooq Hussain - Islamabad


"Good And Excellent Service Thanks"
Muhammad Naveed - Sadiq Abad


"product are very good but little expensive"
muhammad ilyas - sawabi


"Highly cooperative staff and fast delivery. No hurdeks to buy products. Also satisfied with battery and price. Keep it up"
Dr. Zulqurnain Ali - Islamabad


"I am using HP 1000 It is So satisfied for user specially Developer 1 things are required that keyboard led."
Muhammad Amir Ghafoor - Rahim Yar Khan


"I received my A32-F82 battery within two days. Awesome service and great experience. keep it up. :)"
Rizwana Habib - multan


"thankyou. good service"
M Sadiq -


"The battery delivered to me was same as described by the website.. It is not genuine but close to genuine.. overall rating is GOOD.. Thanks.."
waqas - khanpur


""I had a great experience with Al Azizonline .Main ney Laptop battery buy ki, joki k mjy 3din my milk. I like this service. This was my first online shopping. Thank alazizonline.comcom"
syed usman - swabi kpk


"Hey Guys!..I recieved ur product keyboard of Acer Aspire 5742 today...You guys Rock!...Product is in tremendous shape and working properly...Im really impressed..and this also retain my online shopping in pakistan as well..i will buy more and more products thru you...Thank you very much for being so Good and Kind..Thanx alot."
Shahzad Haider - Islamabad


"What a service! delivered on time. CPU fan is working great. Thanks Guys. but a little but pricey than local market."
Arsalan Ahmad Khan - Peshawar


"Its a nice experience to buy products from al aziz.. cash on delivery is prompt"
Tahir Cheema - lahore


"Good service . quick and Reliable"
syed faraz - karachi


"Masha Allah Very Very Nice Service, Really very impressed and happy to get service."
Shafait Hussain -


"I found best exp with your compny cause quick responded and delivered same ome that i needed. Thanks"
M Asif - Karachi


"I received the battery that i ordered. the experience was good and i was always up to date with the status of mu purchase. i really appreciate the services that you are providing."
Usman - Lahore


"Your accessories are no doubt having good quality & services as well but the thing which does matter to us(Customers) is Price...Your prices are little bit high comparatively...Your need to be improve in that matter also.Thanks"
Naeem Chaudhary - Lahore- Punjab


"Thnx.i recieved my order."
matee ur rehman - talagang


"Dear Alazizonline, I am hereby expressing my deepest gratitude as I have received my shipment. ( hp battery ) I have checked it and its working perfectly alright. Allhamdolillah. Thanks for providing this wonderful service. Thanks once again. Shahzeb ( ur new customer)"
Shahzeb Naeem - Chenab Nagar


"I received the shipment against my order that was well packaged and working fine"
Ahad Nazir - Islamabad


"i am fully satisfied with product, order and delivery processes.Great service ..fast delivery ...its my second experience...but i m happy ...using this product its work good.."
Sameea Naveed - Rahim yar khan


"I have wonderful experience of purchasing with Alaziz Online. Best Quality Product with awesome service. I had delay of 4 days from courier site due to Unprofessional behavior of courier company but these guys were in touch with me on daily basis and updates me status regarding my courier. I appreciate their efforts. Thanks Guys."
Jazib Javed - Gujranwala


"GOOD WORKING ALAZIZ ONLINE"
ARIF IQBAL KHAN - MIANWALI


"I had a great experience with Al Aziz online. It was my first shopping and they were really reliable, fast and supportive. I will be happy to shop again."
Sher Shah - Gilgit


"Very good service !!"
ZUBAIR HALEEM - Gujranwala


"Delivered exactly after 1 day. That is really impressive service. Product is fine. The cells of the battery should be Taiwan made, as China made cells have less lifetime."
Hashim -


"The service you provided is satisfactory with all respects that dealing, delivery period etc. I hope your services will remain unchanged in future. I wish to keep on purchasing with you. With good wishes for all of you and for your business."
SAQIB MAJEED - HEAVY ELECTRICAL COMPLEX , HAT


"Delivery method is great and quick plus good customer service but the quality of product it self is not great, i needed a replacement keyboard for laptop ,it will do for now but I'll have to find another coz the build quality of the keyboard is ....crappy kinda cheap plastic."
Bilal Ahmad -


"I had a great experience with Al Aziz online. It was my first shopping and they were really reliable, fast and supportive. I will be happy to shop again.""
Muhammad Ayoub - Panjgoor


""Good And Excellent Service Thanks""
saleemullah Mahar - shikarpur sindh


"The product and service quality is appreciated."
Nida - Rawalpindi


"yes i have purchased battery for my laptop fujitsu ah531 and its working fine, thanks alaziz online :)"
bilal munsif - abbottabad


"THANX, your service is very gud, now v r your regular customer, this was our 2nd purchase from you"
M.Mohsin - Sadiqabad


"i ordered a hp battery my order was processed and within a day or two it was delivered . i am very much satisfied with the battery its working perfectly and has good timing i recomend this site and will try more products from them for sure thumbs up"
aimen - karachi


"good service."
waleed ahsan - shorkot


"The order was satisfactory but its cost was little high as compared to the market . And it dont seems like an orginal Otherwise it is good."
My Info -


"This was my first experience with alazizonline and I'm very satisfied. Product was fine, and support from the customer's service is excellent. I got my parcel within 24 hrs."
qaiser - Islamabad


"I have used the service first time. I am completely satisfied with the product, price & delivery. It was a great experience. I will use this service again and again. Thanks Al Aziz Online team."
Anjum Bashir - Karachi


"I'm very happy, Today i receive my Sony vgp bps24 laptop battery and its good working, and excellent staff for dealing and contacting with true talking method. its realy 2 good suite for laptop parts and tabs in our Pakistan... Specially thanks to FAISAL for very helpful and compromise."
Ali Hassan - Quetta


"Good service satisfied with the product excellent staff for dealing and contacting with true talking method."
malak shoaib - kohat. kpk


"Order received in a timely manner. The condition was excellent and the packaging was excellent, too."
Muhammad Saqib Ilyas - Namal College, Mianwali


"Good experience. Thanks!"
Zaigham - Faisalabad


"It was good experience with online shopping. Thanks."
Abid Munawar - Peshawar


"This is my 2nd order via alaziz online.Product & shipment is very good.i like to more shopping in future via alaziz online......"
Atif Altaf - TOBA TEK SINGH


"It was my first online shopping experince with Alaziz online.I found it very good,reliable and 'on time' service.I have bought x 54c asus keyboard, its fine and working. The customers dealing service is also good and satisfactory.Until delivery,Alaziz will guide and take care of you. Keep it up!"
Asim khattak - karak KPK


"I have used the service first time and surprised on so fast delivery. I received my product next day before noon after placing the order. However, I am shy about the price of keyboard as compare to quality. Overall, dealing was best, delivery time was minimum possible. "Shabash" to all concerned people."
Khalid Pervez - Wah Cantt


"I Got my order in time. I am happy to purchase items from Al-Aziz Online. Really Good and qucik service."
Javed Hajana - Dera Ghazi Khan


"My experience of buying a laptop battery was in short amazing. I havent come across anyother pakistani site who contacts thats frequently in a proper way just for the sake of tracking a shipment. The order placement was hassle free and effortless. The product reached exactly on time and exactly as it was described on the phone and website. The packaging was surprisingly nice and shock proof. The product was an inspiron 1545 battery made from Korean cells. Above all I m thankful for not labelling"
Dr. Umar - Mianwali


"i got dell 630 latitude from your shop.it was my first online experience and got my laptop at home without any effort.Your technical staff is quite competent and very responsive.Your customer service and dedication to your customers is superb. So many shops now have poor customer service, it is great to find a company that cares and does the right thing.Thanks once again. I am impressed not only with the rapid response but with the quality of the Laptop."
Attique ur Rehman - Peshawer


"Your service and product superb am seticfied with your product or company especialy safe packing of product Thankxx Alaziz"
Ahmed Sami - karachi


"i like your services.but sir your cost is high as compare to local market."
shahbaz ul haq - chishtian


"Excellent experience with Al-aziz Online, one thing for sure that the delivery has only taken only 02 days (from lahore to rawalpindi) and I was expecting to receive the order shipment averaging in 3-7 days. Highly recommended."
Mohsin Zia Malik - Experts


"The services were awesome, and the order that I got was truly above the mark of my expectations."
Hassam Patoli - Hyderabad


"Thank You for the shipment , i got it , installed it and found satisfactory , and regards."
Kashif Asrar - Chakwal


"Best after sale service. Give me replacement of battry even warranty expired with out any hazel. Excellent correspondence and delivery time. Would love to do more business with Alaziz."
Dr. Zulqurnain Ali - Air University Islamabad


"Since long I was looking for my 02 Samsung laptop's charge but no hope. finally one friend recommend to test Alazizonline, and it is perfectly works. it took 3 to 4 days. my trust and best wishes for future of Alaziz to serve in Pakistan. Regards IQBAL"
IQBAL JAWED - Sukkur, Sindh


"Very supportive guys and quick service. Thank you guys!!!"
Jazib Javed - Gujranwala


"Just ordered a Battery last Friday and was so surprised to have the same delivered the very next day. This was my first time doing online shopping and first time doing so with Alaziz Online. I get an E-mail informing of the delivery and request for feed back but did not do it till I checked the Battery. I also received a call on the same. I am writing this feed back only after I have checked the battery and it is giving me a very good time so far. Good work to all at Alaziz Online."
Shareef Shaikh - Islamabad


"Product was delivered on-time as promised and packed satisfactorily. It fits my laptop and is giving perfect performance as desired. Overall Iam now your happy customer and would consider your service first for my future needs. Good job all of your team..!!"
Syed Majid Nizami - Wah Cantt